Reservation Form
Zephyr Cove Chateau
at
Gorgeous Lake Tahoe

Date of application_____________________

Name(s) of Applicant(s)
_______________________________________________________________________________________________________________

Arrival Date:______________(check-in 4:00 p.m.)  Departure Date:_____________(check-out 11:00a.m.)
 
Rate Seasons Normal Rate per night Mid-week Rate per night (Fill in nights - Questions, see Rates/Policies link) 4 Mid-week nights Rate (Fill in nights - Questions, see Rates/Policies link)
 Weekly Rate
Saturday to Saturday
Sunday to Sunday
Winter (12/1 - 4/15) $350 X # nights = ________ $275  X # nights = _________ $1075 __________ $1850 Now $1665 (10% OFF until 12/31/10) _______________ 
Spring  (4/16 - 6/14) $275 X # nights = ________ $250 X # nights = _________ $900    __________ $1500/$1600in June only   _________
Summer ( 6/15 - Labor Day) $400 X # nights = ________ $375 X # nights = _________ $1400  __________ $2400   _________  7 night minimums for the summer months - Saturday to Saturday
Fall   (After Labor Day - 12/1) $300 X # nights = ________ $275 X # nights = _________ $1000    __________ $1600   _________
HOLIDAY RATES
 Normal Holidays
$425 X # nights = ________		 Christmas   $525/night (5 night minimum)

 New Year's (Dec 26 - Jan 2
$550/night  - 7 night minimum
 		July 4th $425 X 7 = $2975
_____________
Down Payment
$750 (Due with Reservation Form
If more than a week stay, $750  is due for each week reserved)
 Rental Amount
Due _________
  + 13% RoomTax
Douglas County increased tax as of August 1, 2010
 		+ $175 Cleaning Fee
(House and Hot Tub)
 = Balance Due
 $_____________

Process to reserve a house: We do not make verbal rental contracts. Our policy is that a reservation is confirmed only when we actually receive a deposit check or credit card along with the Reservation Form.  If Reservation Forms are received on the same day, the first received will get the reservation, whether it arrives by mail or fax. If you want to make sure your reservation is received first, we recommend overnighting the envelope or faxing the Reservation Form along with a credit card. If you prefer to pay by check, I can also authorize a credit card for the Down Payment amount to hold your time frame until your check arrives in a couple days. Make sure you ask Cheryl which address to use. If you ask the post office for a certification of receipt, there is a possibility that it will delay receipt of your reservation if we are not home. Once deposit/payment is received, the online reservation calendar will be changed to reflect the booking.

Rent is due 60 days prior to arrival (90 days prior for holiday bookings with the exception of Christmas and New Years which require payment in full at time of booking).  Our rates are subject to change without notice, and once a reservation is booked, the price is not negotiable.  When payment is due, the total amount due would be the total of the Rental Rate, Transient occupancy tax and Cleaning Fee, minus the Down Payment of $750, IF already paid.  That would total  $______________.    Date rent balance is due________________.  In the case of a reservation that is made two weeks or less before the arrival date, payment must be made by cashier's check, money order, or credit card. The amount paid would be the Rental amount, tax and cleaning fee.  In the case of charging on a credit card, there is a 3% credit card fee of  $_________. If paying by credit card, please indicate below. If someone other than the person making the reservation is making the payment, make sure there is an indicator on the check of house, dates and original person who made the reservation, to relieve confusion.

Cash Transaction
(____initial)  I will be mailing a check to cover the Rent, Tax and Cleaning

Credit Card Information
Visa / Mastercard #_________________________________________________. The expiration date is __________________.  The mailing address zip code________________________

( ___ initial) I authorize the charge for my Down Payment, which includes $750, plus a 3% credit card charge of $12.00 =$772.50.
_________________________________________
( ___ initial) I authorize the entire charge for my stay, which includes the rate amount, 13% transient occupancy tax, $175 cleaning fee and a 3% credit card fee ($_______) on the total amount. $________________

 The Security Deposit
can be secured via a Visa / Mastercard credit card, which is authorized for the security deposit amount of $500, but is not run. In the event that your occupation of the cabin results in damages and/or cleaning costs in excess of the amount of your security deposit, you are liable for additional charges.
( ___ initial) I have read this and authorize the use of this card  should the home or its contents be damaged, items removed from the home, or excess cleaning needed.
_____________________________________
( ___ initial)  I would rather pay the $500 Security Deposit with a check, to be refunded after our stay.

If you are reserving this home in advance and you have paid by check, the credit card number to cover your Security Deposit is not needed until you call to get the current lockbox code number  where the keys for the house are stored . This should be done 2 weeks prior to your arrival date.

PETS
Usually there are no pets allowed in this home. However, Only if the situation is discussed with Cheryl in advance of arrival, and it is agreed upon that the pet (only 1) may accompany his owner, there will be a $25/day charge. It is also agreed that this pet may not, at any time, be left alone in the house, and all feces must be cleaned up outside. If not cleaned up, there will be a charge to do so.  If damages occurr, they will be charged from the security deposit credit card.
( ___initial ) I have read this and authorize the use of this card should my pet damage this home.     Signed __________________________________________________

Please make you Down Payment check ($750) payable to:
Cheryl Black
Send your check and this completed reservation form to:
Cheryl Black
P. O. Box 547
Danville, CA 94526
(Check with Cheryl for best address before sending your Reservation Form/Check since she is on the road a lot)

E-mail:  cheryl@tahoeskichalet.com
Fax:  866-289-3389

Names of guests:
__________________________________________________________________________________________________________________________

__________________________________________________________________________________________________________________________

__________________________________________________________________________________________________________________________

Address of applicant including zip code:
___________________________________________________________________________________________________________________________

Home phone:____________________ Cell phone: _________________________________ Work phone___________________________

E-mail address:______________________________________________________________(write clearly since the Information Letter goes to this address)

Number of guests___________ (maximum of 10)   # of Adults (26+ years)____________  # of children and ages  _________________________
Please note:  We are now monitoring the number of guests via a neighbor.  If there are more than 10 guests, there will be a charge of $100 per person, per night, or the forfeiture of the entire Security Deposit, whichever is greater. Please initial to indicate that you have read this_______

There is now a large financial penalty to the owners for noise pollution caused by guests between the hours of 10:00 p.m. and 7:30 a.m. If we are informed of a problem by the homeowners’ association or the police, the entire $750 security deposit will be forfeited. If there are complaints about a house, the owner will be fined. For this reason, we must protect the owner’s interest. Please understand that Lake Tahoe is trying to balance the interests of the local residents to a quiet neighborhood with the desires of the vacation renters who are in Lake Tahoe for an enjoyable getaway. Please initial to indicate that you have read this________

This home has parking space for a maximum of 4 vehicles in the driveway. It is against the law to park in the street and interfere with snow removal equipment. Please initial to indicate that you have read this________

This home is a non-smoking home and animals are not allowed. If evidence of smoking or animals are detected, the entire security deposit will be forfeited.
Please initial to indicate that you have read this________

We ask that you understand that this home is located in an area that gets, at times, large amounts of snow. We contract with a company to make a pathway to the front door and to clear the driveway. However, caution must be exercised by our guests in icy conditions to assure that accidents do not occur. You understand that all usage of the facilities of the unit is entirely at your own risk and you hereby hold harmless and indemnify the owners and their representatives against any nature of claims whatsoever, by you or any members of your party, including but not limited to injuries, illness, loss of personal effects, and you also hold owners harmless against any and all other events or circumstances beyond the control of the owners as well as acts of God in connection with your occupancy of the unit.
Please initial to indicate that you have read this________

In case of emergency, who can we contact?
Name_______________________________________  Phone:________________________

Where did you see us?
www.HeavenlyTahoeRentals.com_____    (If you found our HeavenlyTahoeRentals.com by doing a search, do you remember which search engine, and what did you enter?) ______________________     Homeaway.com ____   A1Vacations.com_____      VRBO.com_____    Choice1.com_____   TahoeCabinRentals.com____    Cyberrentals.com_____   Find Rentals______  ForceGroupNetwork. com _____  AlwaysOnVacation.com _____Other___________________

Cancellation Policy: 
When we are notified 60 days prior first day of the rental, full refund of the rental amount will be made.  However, when cancellation is given for a shorter period of time, less than 60 days no refund will be made until the cabin is re-rented for an equal or greater period of time. A fee of $150 will be applied against all confirmed reservations that are canceled. A charge of $40 will be charged for any returned check. There are no refunds due to weather or road closures. All cancellations will be confirmed with the renter via phone. If you have not received a call, please contact us again to make sure we received the cancellation notice. Again, if you are worried about circumstances that will make your trip impossible, we highly recommend that you check out trip insurance! One great site is www.insuremytrip.com.

Rental is equipped with the following:  Bed Sizes: 3 Kings & 1 Queen &  2 Queen sleeper sofas.  Pool Table. Linen includes sheets, blankets, pillows, bath and hand towels, washcloths & kitchen towels.  Fully equipped kitchen with utensils, microwave and dishwasher; Fireplace (wood is not provided); 5 Cable TV's (one with digital box with HBO / cinemax and music channels, pay-per-view blocked) , VCR, DVD, Telephone (unlimited long distance within the U.S., but blocked for international calls, Washer and Dryer. 

NOTE: Zephyr Cove Chateau owner, agents, and private contractors are not responsible for lost, misplaced or stolen articles or items left behind in the rented unit.  We cannot guarantee the working condition of electronic equipment, appliances, and phones, but we do assure that repairs will be made as soon as reasonably possible.  No refunds will be made due to equipment failure.  In the event of cancellation, pre-paid deposit and/or rent are subject to forfeiture.  A fee of $100 will be applied against all confirmed reservations that are canceled.  Refund of the remainder of the advance will be made only if written notice is received 60 days prior to arrival or if accommodations are re-rented.  Holiday cancellations must be made 90 days or more prior to arrival date.  The vacation tenants staying in the above property have read and understand the following terms of this agreement.  The rental will be left in a neat and clean condition upon departure.  The tenants also agree not to make any toll calls or accept any collect calls on the provided telephone.  Tenants are liable for any damage incurred during occupancy.  The deposit will be returned approximately 3 weeks after check out, with any charges for telephone use, damages, or additional cleaning subtracted.  Reservations are not predicated upon weather or snow conditions.

If the keys are not returned, the cost of rekeying the lock and a new set (12) of keys will be deducted.  Sign this form and send it along with the reservation deposit.  Remember, the Balance Due amount is required 60 days (90 days in the case of holidays) before arrival.
 

Signed
Manager:    Cheryl Black                                                    

Guest Signature_________________________________________________           Date___________________

Guest Printed ___________________________________________________